Frequently Asked Questions

StampSnap uses advanced image recognition technology powered by machine learning to analyze stamps. Here's how it works:

1. Take a clear photo of your stamp using your smartphone camera
2. Our AI analyzes the image, examining design elements, text, and visual characteristics
3. The app matches your stamp against our database of over 50,000 stamps
4. You receive detailed information including country of origin, year issued, rarity, and estimated value

The entire process takes just seconds, making it the fastest way to identify stamps in your collection.

Yes! StampSnap specializes in identifying rare US stamps and has one of the most comprehensive databases available. Our collection includes:

• Vintage American stamps from 1847 to present
• Commemorative and definitive issues
• Error stamps and varieties
• Airmail and special delivery stamps
• Revenue and duck hunting stamps

We regularly update our database to include the latest stamp releases and newly discovered varieties.

StampSnap offers both free and premium features:

Our stamp value checker provides estimated values based on:

• Current market data from major auction houses
• Recent sales of similar stamps
• Catalog values from Scott, Michel, and other authorities
• Condition and rarity factors

While our estimates are highly accurate for most stamps, remember that final values depend on:

• Actual condition (centering, perforations, gum condition)
• Market demand at time of sale
• Authentication and expertization

For high-value stamps (over $500), we recommend professional appraisal for insurance or sale purposes.

Absolutely! StampSnap includes powerful collection management features designed for serious collectors:

• Scan and catalog unlimited stamps (with premium)
• Organize by country, theme, or custom categories
• Track values over time with our market tracking feature
• Create detailed inventory lists for insurance
• Export data to Excel or PDF formats
• Add personal notes and condition assessments

Many users have successfully cataloged collections of 10,000+ stamps using our app.

If StampSnap can't identify your stamp, try these steps:

1. Ensure good lighting and take a clear, focused photo
2. Try photographing the stamp from different angles
3. Clean the stamp gently if it's dirty (be very careful!)
4. Check if it might be a local or regional stamp not in our database

If you still can't identify it, you can:

• Submit it to our team for manual identification (premium feature)
• Contact our support team at support@vejoapps.com
• Use our community forum where other collectors might help

StampSnap has limited offline functionality:

• View previously identified stamps in your collection
• Access saved stamp information and notes
• Take photos for later identification when back online

However, stamp identification requires an internet connection to access our cloud-based AI and database. We recommend using the app with Wi-Fi or cellular data for the best experience.

Yes, we take data security seriously:

• All data is encrypted in transit and at rest
• We don't share your collection data with third parties
• Images are processed and stored securely
• You can export and delete your data at any time
• We comply with GDPR and other privacy regulations

Read our Privacy Policy for complete details.